About Us

PAL TOUR & TRAVELS is an ongoing Indian success story that began in the year 2005 with a young man, five cars and true grit. Like most Indian companies, PAL TOUR too had a very humble beginning. Under the strong leadership of our Founder, Shri Rampal , the company has now grown from five cars to a leading provider of mobility solutions with a huge fleet of 100+ cars and coaches including luxury and budget friendly options, 65+ clients and a strong network of 250+ cars across the country.

While operating from the heart of India, Delhi-NCR- region, PAL TOUR offers a wide range of car and van rentals to on-demand travel solutions that makes the vehicles easily accessible to our clients across major cities in India, thus helping them to travel comfortably. In Short, We Have Taken Care of Every Details to Present Top Class Service at Reasonable Rates..

Awarded by President of India in 2019

At PAL TOUR, we believe in the age-old, time-tested business mantra- ‘Customer is King’ and we strive to meet the demands of our clients and provide them with the best mobility solutions in the industry. The non-automated and interactive nature of our booking process has ample scope for answering your queries prior to booking. Our post sales, round the clock customer service ensures a smooth trip every single time. We offer the best travel experience at reasonable rates. Whether you want a spacious, roomy family vehicle or a low-cost economy car, we have a wide range of vehicles to offer. All our vehicles are in top condition, well maintained and serviced regularly to ensure safety, security and smooth journey of not just our customers but our driving staff as well.

Maybe you are traveling for work, carpooling with co-workers, going on a long vacation and need a ride to or from the airport to your hotel or the conference location, maybe you’re traveling solo and need a budget friendly yet safe car option, maybe you’re bringing your partner and your kids along with you. Be it a short trip for work in one city or multiple cities or a long vacation in the mountains or by the beach, PAL TOUR has a vehicle that can fit your needs and not deplete your travel fund.

At PAL TOUR, the safety and security of our customers and employees is our top most priority. We have always had a strict policy for maintaining high standards of hygiene for all our vehicles. But the ongoing pandemic has changed the world. We are now living in different times where the standard requirement for hygiene is much higher than it ever was. Frequent cleaning of the cabs is the need of the hour. After understanding the requirements stated by medical doctors and the guidelines laid down by the Government of India, we have now incorporated an even stricter protocols for vehicle cleaning as well as maintenance. We hope to maintain the highest standards for cleanliness even in future.

We are a brand that is recognized for its customer relationships. We value the relationships we build over years with our clients and employees and consider them as a part of our own extended family. We have a simple yet powerful set of beliefs that have set us apart from our competitors helped us walk on the path of success. Our top priority is always ‘Customer Satisfaction’ followed by ensuring the wellbeing of our employees. We believe that in any organization, people play the key role and rest everything comes later. This philosophy has helped us grow from a humble start up with two cars to a full-fledged enterprise with hundreds of cars, happy employees and satisfied customers. Our growth is the direct result of investing in our hardworking employees and treating our clients with the respect they deserve. In turn, we received immense support from both, our employees as well as clients that helped us grow into a successful business from a small, humble start up

Our Vision

Our vision is to Pal tour Travels me a leader in the event planning industry by providing quality services at competitive prices. As every event has to be perfect social, technical and creative fit, we have a collaborative approach to all the projects.

Our Mission

Our mission is to provide exceptional customer service and to achieve, and to create and execute a complete solution that brings your vision into reality using proven strategies, innovative ideas, limitless resources, and professional expertise in the event management and function planning industry. We want to ensure that each of our client has an unforgettable experience with us, as well as a lasting impression on their guests.

Our Fleet

We have a fleet of 100+ vehicles to meet our growing client car rentals needs. We maintain a fleet of new vehicles which ensures availability and great user experience.

We have a variety of rental cars to choose from, which include:

  • Pal tour Travelsnomy, full-size or luxury sedans. Whether for fuel-efficiency, space, or comfort and style we have the right perfect rental car.
  • SUVs, which offer plenty of flexibility with seating capacity, luxury, power and luggage room. Wherever your business needs take you, we have the ideal SUV for your needs.

All our cars are well equipped with Tissue Paper, Bottled Mineral Water, Front & Rear seat belts, Stereo system, Daily newspaper & magazine, Fire Extinguisher, Torch, First Aid safety kit and Umbrella. All vehicles are available for Transfer, Full Day, Monthly or Annual Hire basis.

Promptness: We will provide cars whenever, wherever and for whatever period you need the rentals. Safe Travel: Our vehicles are comprehensively insured, and are installed with fire Extinguishers, first aid box, reflectors. The use of seat belts is mandatory. Rates: For every rental — whether it's for a day, a week, a month or more. Our rates are customized to client transportation needs.
Tracking Vehicle: Our vehicles are fitted with GPS to help monitor vehicle location and handling in real time. Reports are also generated for accountability. A Sizeable Fleet: We have a wide selection of latest model cars that ensures you have access to the vehicles you need. Longer-Term Rentals: For customers looking to rent a car on a monthly basis we offer long-term car rental program. .
Clients: Our client includes NGOs, Government Organizations, Corporate organizations, Hotels, Tour Operators and Travel Agents and Individuals. 24/7 Customer service: We are available to provide customer service at all times, including road side assistance, should your vehicle breakdown and replacement to be sent. An ISO 9001:2015 Certified Company.

Our Service Staff

All our drivers are fully vetted, police verified, experienced, carry mobile phone, wear proper uniform & are well-versed with all the routes. We also conduct specialized training programs for our Service Staff where we emphasize & train them as per the overall service standards expected by our discerning corporate & VIP clients. We have in place a stringent recruitment, training and constant review process.

All our drivers carry calling card which they hand over to the customer - which has the driver's name, his mobile number, car number and a 24 Hrs emergency contact number.

Centralized Reservation & Dispatch Operations: 24 X 7

Our office is open 24 Hours a day, 365 days a year and you can send us your job/booking request at any time by means of E-mail, Fax or Telephone. We are at your service Round-the-Clock!

VIP Delegations, Road shows & Events specialists:

Besides regular individual bookings, we have a dedicated department to handle large events and delegations, which are professionally co-ordinated by our team of experienced professionals.